Owner FAQs

State and local laws vary on this, and some jurisdictions require landlords to accept housing vouchers while others do not. It's a good idea to review the regulations specific to your area, and April is happy to help you navigate what applies to your property so you can make informed decisions with confidence.

Yes. Flip Flop Rentals and Sales is a fully licensed real estate and property management company with over 30 years of hands-on experience. Licensed with Arizona Department of Real Estate. April also holds the CRPM designation, Certified Residential Property Manager, reflecting our commitment to the highest professional standards in residential property management.

Emergency and after-hours calls can go straight to my mobile phone at 520-250-7684.

Yes. We offer direct deposit for owner disbursements so your rental income reaches you efficiently and on a reliable schedule, with no guesswork about when your funds will arrive.

Owners are welcome to review the lease agreement before it goes into effect. As your property manager, we sign the lease on your behalf under the authority granted in our management agreement, which is part of the full-service approach we bring to every management relationship.

Yes. Flip Flop Rentals and Sales is a full-service company, handling both property management and real estate sales. Whether you're looking to grow your portfolio, sell an existing property, or help a family member find a home to purchase, we're here to help.

Owner disbursements are processed on a regular schedule after rent is collected and any applicable expenses are accounted for. Most owners receive funds via direct deposit, making the process straightforward and transparent every month.

We offer multiple payment options, including online payments, to make it easy for tenants to pay on time. Late payments are handled according to the terms outlined in the lease, and we manage that process on your behalf so you don't have to.

Standard lease terms are typically one year, though we work with owners to determine what makes the most sense based on market conditions and individual property goals. Other term lengths may be available depending on the situation.

Security deposit amounts are set in accordance with Arizona legal requirements and current market standards. The specific amount may vary based on factors such as the monthly rent and the outcome of our thorough tenant screening process.

We can get started as soon as the management agreement is in place and your property is ready to be leased. Our goal is to make onboarding smooth and efficient so your property is protected and performing as quickly as possible.

We specialize in single family residential homes. As a company rooted in a genuine love for helping families find the right home, residential properties are at the heart of everything we do.

You receive regular financial statements covering rent collection, expenses, and maintenance activity. We believe in keeping owners informed and in control, and additional reporting is available upon request.

Security deposits are held in a dedicated trust account in compliance with applicable Arizona state and local laws. Proper handling of tenant funds is something we take seriously, and our processes are designed to protect both property owners and tenants throughout the tenancy.

Our management fees are competitive and based on the services your property requires. We're happy to walk you through a clear breakdown of costs so there are never any surprises.

Every applicant goes through a thorough screening process, including credit history, rental history, income verification, and background checks. This protects both your property and your investment by helping ensure a qualified, reliable tenant.

We follow Arizona's legal process for handling late or unpaid rent, including required notices and, if necessary, the eviction process. We keep you informed at every step and work to resolve the situation as quickly and smoothly as possible.

Yes. We conduct routine property inspections to catch maintenance issues early, verify lease compliance, and help protect the long-term condition and value of your investment.

In most cases, we work with our own network of insured, vetted vendors to ensure consistent quality and accountability. We're glad to discuss your preferences and see what arrangement makes sense for your property.